Terms and Conditions

Effective Date:
01/01/2023

Last Updated:
01/01/2023

 

 

Agreement to Terms

The terms of use agreement (“Agreement”), created on the effective date and last amended on the date above, is made between you (“user”, “you” or “your”), and:

Website Owner
Website URL: www.beleafvegan.com
Company Name: Beleaf Corporation
Address: 720 S Stimson Ave, City of Industry, CA, 91745
Email: info@beleafvegan.com
Phone: (626) 346-3359

The owner mentioned above includes its affiliated companies, websites, applications, software, and tools (the “Company”, “we”, “us”, or “our”), and, with this Agreement, outlines the rights and obligations that you and all users share, as well as any other media form, media channel, mobile website or mobile application related or connected thereto (collectively, the “website”), for the purpose of making use of any of the content, software, or other tools on the website (“services”).

Payments

All or a portion of the services offered by the Company on the website are paid in accordance with the terms below:

a) Forms of Payment: We accept payment through the methods offered at the time of purchase or when balance is due. The provider and method of payment are determined by your location, device, and purchased item. We reserve the right, at any time, to reject payment for any reason.

b) Currency: Payments will be accepted on the website in the currency based on your location and in accordance with local laws.

c) Refund Policy: Except when required by law, payments made by a user are not refundable by the company. Refund requests are administered on a case-by-case basis and, if granted, do so at the sole discretion of the company.

d) In-App Purchases: If the website’s services are offered on an Android, iOS, or other mobile application *”mobile app”), this Agreement also applies to payments made on the mobile app. In addition, payments made on the mobile app must also be in accordance with the terms of the mobile app platform or “store”.

e) Free Trials: Any free trial, sample, or another abridged version of our services that are offered shall be considered a one (1) time use based on the registration of a user’s e-mail. It is strictly prohibited for a user to create and register more than one (1) e-mail solely to access another free trial on the website.

Access

Your access to and use of the website and the services is conditional upon your acceptance of and compliance with this Agreement, which applies to all the website’s visitors. If for any reason, you do not agree with any of the terms of this Agreement, you may not access the website or its services.

Additionally, your access to and use of the services is also conditional upon your acceptance of and compliance with our privacy policy which describes our policies and procedures on the collection, use, and disclosure of your personal information which is initiated by and commences when you use the website. The privacy policy discloses details and discloses your privacy rights and protections under applicable laws. It is advised to read our privacy policy prior to accessing the website or its services.

a) Minors (under the age of 18)
If any user is a minor in the jurisdiction where they reside, the minor must obtain permission from their parent or guardian to use the website. If a minor accesses the website, it is assumed that their parent or guardian has read and agrees to this Agreement and has given permission to the minor to use the website.

b) Children (under the age of 13)
If any user is a child under the age of thirteen (13) years from the United States, it is assumed that they have obtained permission and verifiable parental consent to use the website. Furthermore, this Agreement allows the protections mentioned under the Children’s Online Privacy Protection, specifically, 15 U.S. Code 6502.

We do not claim that the website’s content is appropriate or suitable for you or any visitor. No information, data, or information provided on the website is intended for distribution or use in any location where usage is prohibited or is contrary to any law or regulation which would subject the company to the legal liability of any type. Any such access or use of the website is to be utilized on your own initiative, and you are solely responsible for any legal compliance.

Any supplemental amendments or documents posted on the website following the effective date of this Agreement are to be considered expressly incorporated into this Agreement.

Prohibited Activities

As a user of our services, whether on the website or mobile app, it is prohibited to engage in the following activities to:

-Systemically retrieve data or other content from the website or services to create or compile, directly or indirectly, a collection, compilation, database, or directory without our written permission;
-Trick, defraud, or mislead other users or us, especially in any attempt to learn sensitive account information such as user passwords;
-Circumvent, disable, or otherwise interfere with security-related features of the website or services, including those that restrict the copying of content or protected marks;
-Disparage, tarnish, or otherwise harm the company, website, mobile app, or any other platforms where the services are offered;
-Use any information obtained from the website or the service to harass, abuse, or harm another person or group of people;
-Make improper use of our support services, specifically, our customer service representatives, or make false reports of abuse or misconduct;
-Use the website or services in a manner that is inconsistent with its intended use or against any applicable laws;
-Engage in spamming, linking, or referring to other websites or commercial or other purposes;
-Upload or transmit, or the attempt of such act, viruses, trojan horses, or other damaging or improper material, including the spamming or continuous posting of repetitive text, that has the potential to interfere, modify, impair, disrupt, alter, or interfere with another user’s experience with the website or its features, functions, operations, or maintenance;
-Attempting any unauthorized automated use of the website, such as using scripts to send comments and messages, or using mining tools with the intention of gathering, injecting, or extracting data;
-Deleting copyrights, trademarks, disclaimers, or any other marks from the website or its content;
-Impersonating another user or person by use of a username, e-mail, personal name, or in any other manner;
-Upload or transmit, or the attempt of such act, any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1x1 pixels, web bugs, cookies, or other similar devices, also known as “spyware”, “passive collection mechanisms” or “pcms;”
-Interfering with, disrupting, or creating an undue burden on the website, services, networks, and other connections;
-Harassing, annoying, intimidating, or threatening any of the other risers, employees, agents, contractors, or any other individual affiliated with the company;
-Disabling or attempting to disable restrictions implemented by the website that prohibits access to certain areas;
-Copying or adapting the software of the website, including but not limited to Flash, PHP, HTML, JavaScript, or other code;
-Deciphering, decompiling, disassembling, or reverse engineering any of the software on the website;
-Except as may be the result of standard search engine or internet browser usage, to use, launch, develop, or distribute any automated system, including without limitation, any crawlable spider, robot or bots, cheat utility, scraper, or offline reader that accessed the website or services, or using or launching any unauthorized script or other software;
-Using a buying or purchasing agent to make purchases on the website;
-Making any unauthorized use of the website or the services, such as collecting usernames, e-mail addresses, or personal names of users by electronic or other means to send unsolicited e-mails or create user accounts by automated means or under false pretenses;
-Using the website or services as part of any effort to compete with us or otherwise using the website, services, marks, content, data, or any part thereof for any revenue-generating endeavor, commercial purpose, or for personal benefit;
-Using the website or services to advertise or offer to sell goods or other services;
-Selling your user profile or account on the website

Guidelines For Reviews

We may provide you, either on the website or by a 3rd party, the right to leave a review or rating of the services provided. Said review or rating requires that you:

-Should have firsthand experience with the person/entity being reviewed;
-Do not contain any offensive, abusive, racist, or profanity-laden language;
-Do not reference discriminatory language or references related to religion, race, gender, national origin, age, marital status, sexual orientation, or disability;
-Do not include reference to illegal activity;
-Do not post negative reviews as part of a scheme working with a competitor of ours;
-Do not make any suggestions or conclusions as to the legality of our services, products, or conduct;
-Do not post any false or misleading comments about your experience with the website or our company; and
-Do not organize a campaign encouraging others to post reviews, whether positive or negative.

In our sole discretion, we may decide to accept, reject, or remove reviews. Our responsibility is to screen reviews to ensure that any postings regarding the website and its services are accurate and verifiable. Any reviews made by your other users of the website do not represent our opinions or statements of the services or of our affiliates or partners. We do not assume liability, claims, or losses resulting from any review made on the website. By posting a review, you hereby grant us a perpetual, nonexclusive worldwide, commercial, royalty-free, and assignable license (and sublicense ability) to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to such reviews made.

Do you ship to my area?

We ship anywhere within the United States. Free Shipping applies only to the contiguous 48 states / the lower 48 states.

Can I make suggestions for products?

Absolutely! We welcome the opportunity to provide a great shopping experience! Reach out to us by contacting us at info@beleafvegan.com. We are always interested in hearing about the next great products for our marketplace!

How do you deal with shipping during warm months?

Please do not be alarmed if items arrive in a state of thawing (which may happen if your area is quite warm at the time of delivery), as there are no animal-based ingredients that pose a health risk of going bad by being exposed to some heat during the final part of delivery. As long as this item is shipped to arrive within 2 days and has cold packs/dry ice added, it will be adequate to consume even if it is not completely chilled when it arrives. Items may begin to warm up on the 2nd day in transit if they are transported in warm trucks or are being delivered to hot areas. So long as you ensure proper delivery in this time frame and have selected cold packs or a cold shipper box the items will only warm up for a short period at most and will stay cool for the bulk of the journey to you.

Do you ship internationally?

We do not currently ship outside the United States but hope to as we grow!

Can I place an order by phone?

Unfortunately, you can only place orders on the website. If you are having trouble please email us at info@beleafvegan.com and we will do our best to accommodate.

How is shipping determined?

Shipping methods are determined by your geography. It is strongly advised you select shipping within 1-2 days to ensure the quality of your perishable shipment. Store credit will not be issued to orders selecting longer than 2 days. Please select your shipping method at your own risk.

Can I modify or cancel my order once I place it?

Our responsiveness to your order prevents us from being able to modify or cancel the order once placed. Please contact us through info@beleafvegan.com regarding your order.

What days do you ship?

In order to ensure the best possible quality for your delivery we ship any day from Monday through Wednesday of each week.

Is there sales tax on my order?

Sales tax is calculated based on the state we are shipping to and is placed onto your order total when you check out. Please note that the sales tax is not part of the listed price for our products on Beleaf's website.

What is your return policy?

Unfortunately, we do not offer returns on items at our store unless the product has a manufacturing defect, or the wrong item has been shipped. You may be required to provide a photo of your order for confirmation and all cases are subject to review by our customer service team before a final decision has been made.

Does your store locator work in real time?

The store locator may appear inaccurate because it doesn't operate in real-time. Instead, the store listings on our locator are determined by the frequency and most recent purchases from each store.

We understand the importance of convenient access to our plant-based products and are actively expanding our distribution to a wide range of supermarket retail locations. We are working hard to make our products more accessible to you.

In the meantime, we invite you to order from our website.

Can you help us get into your store? if so please contact us info@beleafvegan.com.