Privacy Policy

For the personal data you have left on this page, the company can still exercise the right to inquire or read, make copies, supplement or correct, stop collecting or utilizing or deleting according to the provisions of the Personal Data Protection Act.

We may use your Personal information to contact you with newsletter, marketing or promotional materials.

Please note that some parts of the message that the company replies to you may be re-used.
If the company’s comments on the contents of the letter are negative, it will not reply.

In order to respond to your comments quickly and correctly, please leave your name, contact number, E-mail and comments. The telephone or e-mail address you provided as a response to the inquiry.

You are free to choose the level of personal information provided, but if the information you provide is incorrect or insufficient, the company cannot provide you with a complete service.

What is your return policy?

Due to contamination concerns, we have a strict no-return policy for all food items. If damages occurs during shipping, please contact our customer service immediately.

Policy Details:

All food sales are final, unless the product itself is defective. Special Circumstances includes quality issues (e.g., spoilage, damages during shipping), please contact our customer service within 24 hours of receipt via email and please make sure to include pictures of the damage which is required to process a refund or replacement prior to disposing of the damage items.

Customer Service Contact:

For any inquiries or special circumstances regarding your order, please reach out to our customer service team

Phone: (626) 346-3359

Email: info@beleafvegan.com

Hours of Operation:

Mon-Fri 9:00 AM - 5:00 PM Pacific Time

We are committed to ensuring your satisfaction and will address any concerns promptly and professionally.

Do you ship to my area?

We ship anywhere within the United States. Free Shipping applies only to the contiguous 48 states / the lower 48 states.

Can I make suggestions for products?

Absolutely! We welcome the opportunity to provide a great shopping experience! Reach out to us by contacting us at info@beleafvegan.com. We are always interested in hearing about the next great products for our marketplace!

How do you deal with shipping during warm months?

Please do not be alarmed if items arrive in a state of thawing (which may happen if your area is quite warm at the time of delivery), as there are no animal-based ingredients that pose a health risk of going bad by being exposed to some heat during the final part of delivery. As long as this item is shipped to arrive within 2 days and has cold packs/dry ice added, it will be adequate to consume even if it is not completely chilled when it arrives. Items may begin to warm up on the 2nd day in transit if they are transported in warm trucks or are being delivered to hot areas. So long as you ensure proper delivery in this time frame and have selected cold packs or a cold shipper box the items will only warm up for a short period at most and will stay cool for the bulk of the journey to you.

Do you ship internationally?

We do not currently ship outside the United States but hope to as we grow!

Can I place an order by phone?

Unfortunately, you can only place orders on the website. If you are having trouble please email us at info@beleafvegan.com and we will do our best to accommodate.

How is shipping determined?

Shipping methods are determined by your geography. It is strongly advised you select shipping within 1-2 days to ensure the quality of your perishable shipment. Store credit will not be issued to orders selecting longer than 2 days. Please select your shipping method at your own risk.

Can I modify or cancel my order once I place it?

Our responsiveness to your order prevents us from being able to modify or cancel the order once placed. Please contact us through info@beleafvegan.com regarding your order.

What days do you ship?

In order to ensure the best possible quality for your delivery we ship any day from Monday through Wednesday of each week.

Is there sales tax on my order?

Sales tax is calculated based on the state we are shipping to and is placed onto your order total when you check out. Please note that the sales tax is not part of the listed price for our products on Beleaf's website.

Does your store locator work in real time?

The store locator may appear inaccurate because it doesn't operate in real-time. Instead, the store listings on our locator are determined by the frequency and most recent purchases from each store.

We understand the importance of convenient access to our plant-based products and are actively expanding our distribution to a wide range of supermarket retail locations. We are working hard to make our products more accessible to you.

In the meantime, we invite you to order from our website.

Can you help us get into your store? if so please contact us info@beleafvegan.com.